Featured Case Study
Security Co. Achieve 616% of a Potential 6900% ROI on their Digital Marketing Investment
Even a titan of commercial and domestic security services like RISK (Est. 1976) encounter digital challenges. When lesser-qualified rivals began encroaching on their territory back in 2015 they needed to bring in the Big Guns. We armed them with a powerful digital offensive, and a decade later, we're still keeping them one-step ahead online. This year we recorded a staggering 616% ROI and TOTAL digital supremacy. Discover the strategy behind the ongoing victory.
600%
ACTUAL ROI (YOY)
500+ 
KEY PAGE 1 RANKINGS
6900%
POTENTIAL ROI (YOY)
INTRODUCING BIGTIME
Think of it as your business’s secret weapon: email, social media, WhatsApp, CRM, deals, even websites — all in one place, all white-labelled, all yours. It’s powerful, streamlined, and totally scalable. You get the control, the visibility, and the results — without the tool fatigue.
NURTURE YOUR
CUSTOMERS AND
PROSPECTS.
DRAG & DROP
EMAIL BUILDER
EMAIL MARKETING MODULE
Email campaigns don’t need to be complicated. BigTime’s built-in email tool lets you create beautifully branded emails with easy drag-and-drop templates, personalisation options, and automation flows that feel tailored — not robotic.
From welcome series to flash sales, re-engagement campaigns to follow-ups, you can schedule, split test, and track everything — all without leaving the platform.
Best part? You don’t need to juggle Mailchimp, ActiveCampaign, or Klaviyo ever again. This is email marketing, simplified — and centralised.
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PING US A MESSAGE
TRACK YOUR
CLIENT & PROSPECT
ACTIVITY
KEEP YOUR
SALES & SERVICE TEAM
ON THE BALL
CRM
Your contacts aren’t just names — they’re your entire business. BigTime’s CRM brings everything together: emails, calls, notes, tasks, history — all in one place.
No more missed follow-ups, scattered spreadsheets, or mysterious leads falling through the cracks. You’ll have a full view of your pipeline, from first contact to closed deal.
Simple to use, powerful in features, and fully customisable, BigTime’s CRM is built to grow with your business — without overwhelming your team.
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SEE LEADS & DEALS
ALL IN
ONE PLACE
CREATE BESPOKE
SALES PIPELINES
Deal & Pipeline Management
BigTime gives you a visual sales pipeline that makes managing leads feel more like a game and less like a chore. Move deals through stages, assign owners, set tasks, and automate follow-ups with ease.
See exactly what’s working, what’s stalled, and what needs a nudge — all in real time. Built-in automations mean no lead goes cold, no task gets forgotten, and no sales manager has to ask, “What’s going on with this deal?” ever again.
Smarter sales starts with smarter systems — and BigTime delivers both.
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CREATE LANDING PAGES
AND
FUNNELS
FULLY
ECOMMERCE
FUNCTIONALITY
Website Creation
Don’t have a developer? No problem. BigTime’s website builder lets you launch stunning, responsive websites with zero coding required.
Choose from professionally designed templates, customise layouts, embed forms, and connect tracking — all in a few clicks. Whether you need a landing page, lead-gen funnel, or full-blown website, BigTime makes it fast and foolproof.
It’s drag-and-drop simplicity meets pro-level polish. Get online, look great, and generate leads — without relying on a web team.
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CONNECT WITH
CUSTOMERS & PROSPECTS
INSTANTLY
ALL COMMS IN
ONE CENTRALISED
PLACE
WhatsApp Business
If your customers live on WhatsApp, your business should too. BigTime’s WhatsApp integration lets you send and receive messages directly inside the platform — fully tracked and totally streamlined.
Set up automated responses, handle enquiries, confirm bookings, and even drop campaigns — all through a tool your audience already uses every day.
You stay in control of the conversation while tracking every reply, click, and conversion. Fast, direct, and 100% integrated.
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CRYSTAL CLEAR
CLIENT/PROSPECT
CALLS
CALL RECORDING
AND
TRACKING
VOIP Phone System
Our integrated VOIP phone system gives you complete control over how your business communicates. You can instantly purchase new numbers for different campaigns, departments, or regions, and manage them all from one central dashboard. With the ability to make and receive calls directly inside your CRM, there’s no need to juggle multiple tools or devices. Your sales and support teams can stay fully connected without ever leaving the platform.
But it doesn’t stop there—our system is designed to scale with your needs. Assign hunt groups to ensure no call is ever missed, or let our AI answer inbound calls and direct customers to the right place instantly. Whether you’re a small team or a growing enterprise, the VOIP system adapts to how you work, giving you the flexibility and professionalism of a world-class contact center, without the cost.
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IDENTIFYING WHERE
YOUR CALLS
ARE COMING FROM
NO MORE
WASTED
BUDGET
Call Tracking
Understanding which marketing efforts are paying off has never been easier. With our advanced call tracking, you’ll know exactly which ads are generating phone calls, so you can measure ROI with complete confidence. Every call is automatically tagged back to its source, giving you crystal-clear insights into what’s working and what isn’t.
This means you can confidently increase ad spend where it matters most. No more guesswork, wasted budget, or relying on incomplete data. You’ll have the power to double down on your best-performing campaigns, scale faster, and prove the value of every marketing dollar invested.
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CONNECT WITH
CUSTOMERS
INSTANTLY
EASY WEBSITE
INTEGRATION
Live Chat
Today’s customers want instant answers, and our live chat feature makes sure you’re always available. With a simple, user-friendly interface, your team can chat with website visitors in real time, boosting engagement and conversion rates. Integrate seamlessly with WhatsApp, SMS, and more, so no matter how your customers prefer to communicate, you’ll always be reachable.
And if you’re not available, AI has you covered. Our intelligent chatbot can handle conversations, answer questions, and capture leads for you—24/7. That means you’ll never lose a potential customer, even when you’re off the clock. It’s the perfect blend of personal service and automation.
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TAKE THE HARD
YARDS OUT OF
CHASING LEADS
SMART TRIGGERS
AND
WORKFLOWS
Powerful AI & Automations
Imagine having a team member who never sleeps, never forgets, and never drops the ball. That’s exactly what you get with our automation engine. From nurturing leads with personalised follow-up messages to triggering reminders and notifications for your team, our platform builds smart workflows that keep your pipeline moving forward without you lifting a finger.
Whether you want to follow up after a missed call, send onboarding sequences to new clients, or re-engage old leads, automation does the heavy lifting for you. It’s like hiring a 24/7 sales ninja – always working behind the scenes to close more deals while you focus on strategy and growth.
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INSTANTLY TRACK
YOUR ONLINE
REPUTATION
REQUEST REVIEWS
FROM
TOP CUSTOMERS
Reputation Management
Your online reputation can make or break your business, and we make it easy to take control. Automatically send review requests to happy customers and watch your ratings climb across platforms like Google and Facebook. Every piece of feedback is tracked and managed in one central place, so you’ll always know what people are saying about your brand.
By building a steady stream of positive reviews, you’ll strengthen your credibility, stand out from competitors, and attract more new customers. The best part? Most of the process is automated, meaning you can boost your reputation and become a five-star business while you sleep.
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ONE DASHBOARD
EASY TO USE
EASY TO TRACK
MAKE SMARTER
DECISIONS ON
AD STRATEGY
Ad Spend Monitoring
Keeping track of your advertising budget shouldn’t be stressful. Our platform gives you complete transparency into how your money is being spent across Google Ads and Meta Ads. With easy-to-understand dashboards, you’ll always know where every dollar is going and how it’s performing.
This means you can hold your agency accountable and make smarter decisions about your ad strategy. No more hidden costs, confusing reports, or feeling in the dark. You’ll have the clarity and confidence to optimise campaigns, protect your budget, and scale your advertising with peace of mind.
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OUR SOFTWARE PRICES & PACKAGES
- SOFTWARE PRICING
- SETUP PRICING
- SUPPORT PRICING
Our REVIEWS SPEAK FOR THEMSELVES
Then, what started out as a few post-it notes and a questionnaire, was only a few months later...a new company website we are proud of, thanks to Luke N and the website development team. Big Gun Digital really are experts at what they do, so you don't have to be. Along with being friendly, responsive and accommodating, makes them an absolute pleasure to work with.
Sian@ Collie Print
BigTime Software FAQs
-
What is BigTime software?
BigTime is professional services automation software that helps agencies and consultancies manage time tracking, project management, billing, and resource planning in one platform.
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Do you use BigTime software?
Yes, we use BigTime to manage our projects, track time accurately, ensure efficient resource allocation, and provide transparent reporting to our clients.
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How does BigTime benefit clients?
BigTime enables accurate time tracking, transparent project reporting, efficient resource management, and precise billing, ensuring you get maximum value and visibility from our services.
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Can I see reports from BigTime?
Yes, we provide regular project reports and time tracking summaries from BigTime, giving you full transparency into how your budget is being used and project progress.
-
What other tools do you use?
Alongside BigTime, we use industry-leading tools for analytics, SEO, design, project management, and communication to deliver comprehensive, efficient marketing services.
LATEST UPDATE FROM THE BULLETIN
READ THE BIG GUN BULLETIN
10 Tips for More Sales & Stronger Relationships with Email
…Use Email Regularly? Most businesses do, and in our opinion, although it is a very common and effective method of communication, its potential is often overlooked.
Read more
Get in touch
It’s great to know you’re ready to take the plunge and reach out. We’ve got plenty of ways to get in touch with us, feel free to pick one that most suits your needs and requirements.
Give us a call, book a strategy chat, request an audit or simply fill out the form and one of experts will get back to you within the same working day.
SCHEDULE SOCIAL
CONTENT
WITH EASE
APPROVE/REJECT
CONTENT WITHIN
PLATFORM
Social Media Scheduling
Stop bouncing between apps. BigTime’s social media scheduler brings all your channels — Facebook, Instagram, LinkedIn, TikTok and more — into one easy-to-use calendar.
Plan content in advance, schedule posts, preview how everything will look, and get analytics on what’s working and what’s not. Need approval workflows for teams? Built in.
You get visibility, consistency, and time back — so you can stop stress-posting and start managing your social like a pro.
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