1. Who We Are
Big Gun Digital Ltd (“we”, “us”, or “our”) is the data controller for the information collected on this website.
- Registered Office: 1 The Courtyard, Furlong Road, Bourne End, Buckinghamshire SL8 5AU.
- Email: [email protected]
- Phone: 01494 629007
2. Data We Collect
We collect and process the following:
- Identity & Contact Data: Name, email address, phone number, and postal address.
- Technical Data: IP address, browser type, and usage patterns (via Cookiebot/Google Analytics).
- User Content: Any information you provide via our contact forms.
3. How We Use Your Data (Legal Basis)
Under UK GDPR, we rely on the following legal bases:
- Contractual Necessity: To communicate with you regarding projects and services.
- Consent: For email and SMS marketing (which you can withdraw at any time).
- Legitimate Interests: To improve our website performance via analytics.
4. Third-Party Sharing
We do not sell your data. We only share it with trusted service providers to run our business:
- CRM & Operations: BigTime CRM (for client management).
- Marketing & Analytics: Google Analytics, Google Tag Manager, and Meta Pixel.
- Finance: Stripe (payments) and Sage (accounting).
- Compliance: Cookiebot (consent management).
5. International Transfers & Security
Your data is primarily stored on servers in the United Kingdom. Where third-party tools (like Meta or Google) process data in the US, we ensure they are covered by the UK Extension to the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).
6. Data Retention
We will hold your personal data for:
- Contract Records: 7 years following the end of our business relationship for tax and legal purposes.
- Marketing Data: Until you opt-out or after 24 months of no engagement.
7. Your Rights
You have the right to access, correct, or delete your personal data. You also have the right to object to processing or request data portability. To exercise these rights, please contact us at [email protected].