WHAT TO USE THE HELPDESK FOR

Our helpdesk is here to support you with any queries related to your website. If something isn’t working as expected, you need guidance on a feature, or you’d like to request a change, simply email us and our team will take care of it.

Some common/previous use cases for our helpdesk have been

Fixing website bugs or errors
Updating or changing content
Troubleshooting third-party integration compatibility/issues
Asking questions about how to use your website
Requesting small enhancements or improvements
Website email functionality not working as intended

We would like to reiterate that the helpdesk is intended specifically for website development and technical support queries. General business questions, account matters, or non-technical requests should be directed to your usual point of contact so we can ensure they reach the right team.